Privacy policy

Last updated: March 16, 2026

Machinez.pk operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Machinez.pk is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding your personal information.

By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information.


Personal Information We Collect

We may collect or process the following categories of personal information:

  • Contact details: Name, address, billing & shipping address, phone number, email address

  • Financial information: Payment details, credit/debit card info, transaction details

  • Account information: Username, password, preferences, settings

  • Transaction information: Items viewed, purchased, returned, or exchanged

  • Communications: Messages sent to us

  • Device information: Browser, network, IP address, device identifiers

  • Usage information: How you interact with our Services


How We Use Your Personal Information

  • Provide & Improve Services: Process orders, customize your experience, enable reviews, arrange shipping, handle returns/exchanges.

  • Marketing & Advertising: Send promotional emails, texts, and online advertisements.

  • Security & Fraud Prevention: Authenticate accounts, prevent fraud, secure Services.

  • Communicating with You: Customer support, account notifications, order updates.

  • Legal Reasons: Comply with laws, respond to government requests, enforce policies.


How We Share Personal Information

We may share your information with:

  • Shopify and service providers for fulfillment, payment, IT, analytics, and support.

  • Marketing partners for personalized advertising.

  • Affiliates or corporate group members.

  • Business transactions like mergers or legal compliance.


Third Party Websites & Links

Our Services may link to third-party websites. We are not responsible for the privacy, security, or content of such sites.


Children's Data

Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If a child provides us with personal information, parents may request deletion.


Security & Retention

We use reasonable measures to protect your information but cannot guarantee perfect security. Retention depends on account maintenance, legal obligations, dispute resolution, or business needs.


Your Rights & Choices

Depending on your location, you may have rights to:

  • Access your personal information

  • Delete your personal information

  • Correct inaccuracies

  • Receive a copy or transfer data

  • Manage communication preferences

You may exercise these rights via the Services or by contacting us. Shopify’s Privacy Portal provides details on data processed by Shopify.


International Transfers

Your information may be transferred and processed outside your country. Transfers outside the EU/UK rely on mechanisms like Standard Contractual Clauses to ensure protection.


Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with an updated “Last updated” date.


Contact Us

If you have questions or want to exercise your rights:
📧 Email: machinez.pk@gmail.com
📍 Address: RWP, 43100, PK